Chuck Kelley, Co-Owner

 

CAK - 2Overall responsibility for a portfolio of over 50 hotels. An expert in hotel operations and brand management, from select service to the luxury tier.

Today Chuck is a consultant to the lodging and hospitality industry with specific expertise in:

  • Operations Asset Management.
  • Hotel Positioning.
  • Organizational Alignment.

Expertise

He has an in-depth knowledge of hotel operations; how they function properly to deliver customer satisfaction, brand integrity, market share premiums and healthy cash flow. His knowledge of organizational alignment and hotel positioning will help any hotel function efficiently and maximize performance vs. their market competitors. He has also performed as an expert witness and depending on the situation, represented both the brand and ownership.

Background

Chuck Kelley spent 32 years with Marriott International, beginning as an Assistant Restaurant Manager and worked his way up to Executive Vice President responsible for Marriott’s Caribbean/Latin America Region. During his tenure the region doubled to 53 operating hotels and a confirmed pipeline of over 20 new hotels. Along the way Chuck held positions as Director of Restaurants, Director of Marketing, Regional Director of Sales and Marketing, General Manager and Country Manager Australia. With extensive experience in both the domestic US market and international experience in Asia/Pacific and Caribbean/Latin America Chuck is familiar with a wide range of markets and capable of succeeding in challenging environments.

Professional and Other

Chuck is currently a Partner at Cayuga Hospitality Consultants. Cayuga Hospitality Consultants is a network of independent hospitality professionals and senior industry leaders with multi-disciplinary hospitality expertise, broad geographic scope, and notable hands on experience. He is also a member of Laguna Strategic Advisors. Laguna Strategic Advisors is a superb resource for top management and entrepreneurs seeking objective insight to achieve the next level of success for their organization.

Chuck is a graduate of the University of Hawaii, with a BS in Travel and Tourism Management. He is an active member of the Baptist Health South International Advisory Board and previously served as Chairman of the Caribbean Hotel and Airline Forum for the Caribbean Hotel and Tourism Association. He served with distinction in the US Army in Vietnam having earned a Purple Heart and Bronze Star for valour in combat.

Contact Chuck at Tel +1 954 217 0587 or chuck.kelley@g7hospitality.com