Archive for September, 2013

Is Your Workplace Fun?

How fun is your workplace?   Young people entering today’s hospitality industry expect to have fun at work.  When they don’t, the brightest and best will leave; silently and swiftly, usually without explanation.  They learn differently than their predecessors, often by trial and error; thinking outside the box and questioning just about every direction and instruction.  […]

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10 Keys to Career Success

Recently I was asked to address a group of hospitality school students on the topic of career success. My career started as an assistant coffee shop manager in a hotel restaurant and ended as an Executive Vice President. My task was to explain how I made this happen. Admittedly my success was a lot about […]

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